This video presents a novel approach to support the failure analysis through (i) a semi-automatic analysis of databases containing product-related documents in natural language (e.g. problem and error descriptions, repair and maintenance protocols, service bills) using information retrieval and text mining techniques and (ii) an interactive exploration of the data mining results. Our system supports visual data mining by mapping the results of analyzing failure-related documents onto corresponding 3D models. Thus, visualization of statistics about failure sources can reveal problem sources resulting from problematic spatial configurations.